Incidents | Visually.io Incidents reported on status page for Visually.io https://status.visually.io/ https://d1lppblt9t2x15.cloudfront.net/logos/425caa97c962fa84d53909c83598ffef.png Incidents | Visually.io https://status.visually.io/ en Service Notice: AWS Outage Impact https://status.visually.io/incident/747047 Tue, 21 Oct 2025 04:07:00 -0000 https://status.visually.io/incident/747047#8c69ad3a026187d346a61b110547e50222ad20492ddbcff4f490ea6e97f240e6 Issue with the AI provider resolved, AWS officially confirmed that the issue was resolved Service Notice: AWS Outage Impact https://status.visually.io/incident/747047 Mon, 20 Oct 2025 08:45:00 -0000 https://status.visually.io/incident/747047#c4e308d40b9eb6c2aa5551eb57cf64dfa0cae5f6e4a2a32e3a60dbd70e0d088c We are currently experiencing issues due to an officially reported AWS outage, which is impacting some third-party services we rely on. As a result, our new AI Component Generator is temporarily unavailable — new chats cannot be initiated at this time. AWS is actively investigating the issue, and we will continue to monitor the situation closely. Updates will be posted here as soon as more information becomes available. Dashboard Unavailable https://status.visually.io/incident/653483 Wed, 30 Jul 2025 07:32:00 -0000 https://status.visually.io/incident/653483#841afad68ba3c632c8ee70c2378c2c2518ed660e63753a9e248c630abd6bc7db Our dashboard is currently partial unavailable and may display incorrect error messages. We are actively working to resolve the issue and will provide updates as soon as possible. Thank you for your patience. Allocator API is down https://status.visually.io/incident/608220 Tue, 24 Jun 2025 10:18:42 -0000 https://status.visually.io/incident/608220#af7a20d86ff8213a885304cbc2f8064ab1a474b7a96f77b03c4f5b4f40a24496 Allocator API recovered. Allocator API is down https://status.visually.io/incident/608220 Tue, 24 Jun 2025 10:08:27 -0000 https://status.visually.io/incident/608220#e8d6c08948a0bce3e8799845e65311d4c79a1cccb0e64732ed117a84bff24ee0 Allocator API went down. Partial outage https://status.visually.io/incident/542026 Tue, 08 Apr 2025 01:58:00 -0000 https://status.visually.io/incident/542026#4cfe0c836fb6e0856155fcdda890ec02ffa254cc932afc62be6e4ea96b1fe3d1 The issue with Google Cloud Platform (GCP) has been resolved. All services are now fully operational, and user experiences are being served as expected. We’re continuing to monitor for stability. Thank you for your patience. Partial outage https://status.visually.io/incident/542026 Tue, 08 Apr 2025 01:58:00 -0000 https://status.visually.io/incident/542026#4cfe0c836fb6e0856155fcdda890ec02ffa254cc932afc62be6e4ea96b1fe3d1 The issue with Google Cloud Platform (GCP) has been resolved. All services are now fully operational, and user experiences are being served as expected. We’re continuing to monitor for stability. Thank you for your patience. Allocator API and Recommendations API are down https://status.visually.io/incident/541514 Tue, 08 Apr 2025 01:55:02 -0000 https://status.visually.io/incident/541514#0dd402fe2d0b63aa74b47e15fe05615800d06fbc8643a53de5b9dfa8b646886f Allocator API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/541514 Tue, 08 Apr 2025 01:54:48 -0000 https://status.visually.io/incident/541514#8fa3cd1cb2690cbea7e532db266bcb83bb0132104cc0322699f5e5fbac815639 Recommendations API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/541514 Tue, 08 Apr 2025 01:39:09 -0000 https://status.visually.io/incident/541514#9337bc85cef3978946f095478406b4fe93f9a40f35ac20e880f21f759d478429 Recommendations API went down. Allocator API and Recommendations API are down https://status.visually.io/incident/541514 Tue, 08 Apr 2025 01:38:47 -0000 https://status.visually.io/incident/541514#33cc24e60d2af9e0a4c197ccdc076bcb8d0165c32670a295b79eb2d8039433bb Allocator API went down. Allocator API and Recommendations API are down https://status.visually.io/incident/541514 Tue, 08 Apr 2025 00:38:21 -0000 https://status.visually.io/incident/541514#94cef6d4c9feb96190d32116add16036c36ee5cb630a2f2493bf2e33f8999201 Recommendations API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/541514 Tue, 08 Apr 2025 00:09:49 -0000 https://status.visually.io/incident/541514#4f2ada51e2bd229178b9960aebfffb34af829f2ad8d027d1539bd3681700205b Recommendations API went down. Partial outage https://status.visually.io/incident/542026 Mon, 07 Apr 2025 23:35:00 -0000 https://status.visually.io/incident/542026#d2df0d8c4a5460b8ee604be4a1a0f8105b10993aecb7f0d4058c23e8295ed28b We're currently experiencing a partial outage due to issues with Google Cloud Platform (GCP), which is affecting the delivery of user experiences. Our team is actively working on mitigation and monitoring the situation closely. Partial outage https://status.visually.io/incident/542026 Mon, 07 Apr 2025 23:35:00 -0000 https://status.visually.io/incident/542026#d2df0d8c4a5460b8ee604be4a1a0f8105b10993aecb7f0d4058c23e8295ed28b We're currently experiencing a partial outage due to issues with Google Cloud Platform (GCP), which is affecting the delivery of user experiences. Our team is actively working on mitigation and monitoring the situation closely. Allocator API and Recommendations API are down https://status.visually.io/incident/518865 Tue, 25 Feb 2025 19:07:00 -0000 https://status.visually.io/incident/518865#faf356434dbd770522c32dfb34c9e57647e8f903736f667df81d0f5f8535ea92 Allocator API and Recommendations API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/518865 Tue, 25 Feb 2025 19:07:00 -0000 https://status.visually.io/incident/518865#faf356434dbd770522c32dfb34c9e57647e8f903736f667df81d0f5f8535ea92 Allocator API and Recommendations API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/518865 Tue, 25 Feb 2025 19:01:45 -0000 https://status.visually.io/incident/518865#7c72d47a19c47a4cb44f179d0c8188239212b53f4ea66f6553aacc567cc41e93 Recommendations API went down. Allocator API and Recommendations API are down https://status.visually.io/incident/518865 Tue, 25 Feb 2025 19:01:31 -0000 https://status.visually.io/incident/518865#6cf8baf005ee5b4d1edbb5c8b69d594eba288581c7a28ec021ad2df4ca185159 Allocator API went down. Allocator API is down https://status.visually.io/incident/421322 Thu, 29 Aug 2024 15:06:46 -0000 https://status.visually.io/incident/421322#e0d9b4c3a54275b0e3e802a3b22ed8239f80c4192815430ce2e6c4d0d95fb18d Allocator API recovered. Allocator API is down https://status.visually.io/incident/421322 Thu, 29 Aug 2024 15:02:05 -0000 https://status.visually.io/incident/421322#4938d7c99d6681159a904ad6d39bc93094cbfb71128753474fa1ace17eb326c1 Allocator API went down. Allocator API and Recommendations API are down https://status.visually.io/incident/363195 Wed, 01 May 2024 07:56:57 -0000 https://status.visually.io/incident/363195#955b6bac2755e1a10a17ee74e7f47a40ca494d6de0425fb3aeee1befe5650de9 Recommendations API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/363195 Wed, 01 May 2024 07:56:37 -0000 https://status.visually.io/incident/363195#c20f0d84ebf9e1ecfb08d6d4b490210ceaa1cf9b919f8c33a26bb3d5cccabddd Allocator API recovered. Allocator API and Recommendations API are down https://status.visually.io/incident/363195 Wed, 01 May 2024 07:49:07 -0000 https://status.visually.io/incident/363195#2a23d7e71cbcf0c6ae11bd32755d185671d1076658133e8b085a99710dadda80 Recommendations API went down. Allocator API and Recommendations API are down https://status.visually.io/incident/363195 Wed, 01 May 2024 07:48:26 -0000 https://status.visually.io/incident/363195#82f4c01c5417475cabaed18001022063972dfd92b034f4304e730770809b9979 Allocator API went down. Allocator API is down https://status.visually.io/incident/289315 Sun, 19 Nov 2023 11:01:25 -0000 https://status.visually.io/incident/289315#82ec6e548bda3891a79d5f3fd53b5288e22d0351fe32974ab241c967288a183a Allocator API recovered. Allocator API is down https://status.visually.io/incident/289315 Sun, 19 Nov 2023 10:58:44 -0000 https://status.visually.io/incident/289315#0ccd7df47659769116af9a9aa53c8678662384fba31b94b59604cc2d090ce738 Allocator API went down. Allocator API is down https://status.visually.io/incident/283812 Tue, 07 Nov 2023 19:12:34 -0000 https://status.visually.io/incident/283812#2c8f23225680883abda5502068795bb3874801315f25a97cc95b3c9ea5684064 Allocator API recovered. Allocator API is down https://status.visually.io/incident/283812 Tue, 07 Nov 2023 19:10:42 -0000 https://status.visually.io/incident/283812#927fd924ab4433f94c7e96d81d68558638b394a4a8f3f7f382cbf24ec1a9413d Allocator API went down. Recommendations API is down https://status.visually.io/incident/263830 Mon, 25 Sep 2023 01:16:11 -0000 https://status.visually.io/incident/263830#d05a74de46cdf5cdc09730137c6ab1534e84deb86e22d9fcd1d8ee4cfd0ce5b7 Recommendations API recovered. Recommendations API is down https://status.visually.io/incident/263830 Mon, 25 Sep 2023 01:12:55 -0000 https://status.visually.io/incident/263830#73373040bf9928970d361c521dfee2351171909e835ed955208d4b5bbe52fbda Recommendations API went down.