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Resolved

Allocator API and Recommendations API are down

Sep 1, 2026 at 3:31pm UTC
Affected services
Allocator API
Recommendations API
Visually.io Website

Resolved
Sep 1, 2026 at 3:59pm UTC

Resolved – Google Cloud Incident

Google has resolved the issue, and our core smoke tests confirm that all services are operating normally.

We’ll continue monitoring Google Cloud for any further developments.

Updated
Sep 1, 2026 at 3:42pm UTC

Degraded Performance – Google Cloud Incident

We are experiencing degraded service performance due to an ongoing global Google Cloud Platform (GCP) incident affecting the us-central1 region.

Some users may experience increased latency, intermittent errors, or temporary service unavailability. Our team is actively monitoring the situation and working to minimize the impact.

We will provide another update as soon as more information becomes available.

Updated
Sep 1, 2026 at 3:39pm UTC

Allocator API recovered.

Updated
Sep 1, 2026 at 3:32pm UTC

Recommendations API went down.

Created
Sep 1, 2026 at 3:31pm UTC

Allocator API went down.