This incident has been resolved. Shopify permissions have been restored, orders are syncing properly, and all missing data has been populated retroactively.

Shopify permissions have been restored, and orders are now syncing properly. Our team is working to ensure all missing data is populated retroactively.

Due to a sudden Shopify permissions issue, we’re temporarily unable to sync orders with Visually. We’re actively working with Shopify to resolve it.
No data will be lost, and all conversions will be calculated automatically once the issue is resolved.